MATES Support Services
MATES offers a range of support services aimed at improving mental health and preventing suicide in the construction, mining, energy, and manufacturing industries. These services are designed to provide immediate help and long-term support to workers in need
Support
When it's needed
Our services range from 24/7 helplines to onsite training, field visits, critical incidents, personalised case management, postvention and access to the latest research.
MATES Helpline
Available Anytime: MATES provides a confidential helpline that is available 24/7 for workers, their families, and mates who need immediate support. Whether you're going through a tough time or worried about someone else, trained professionals are there to listen and provide guidance.
24/7 Helpline Number: 1300 642 111
MATES Research
MATES is committed to evidence-based practice, and research plays a crucial role in shaping our programs and services. Our work is grounded in ongoing research that examines the mental health challenges faced by workers. By partnering with leading academic institutions, MATES ensures that our suicide prevention strategies are backed by the latest findings, allowing us to continually improve and adapt our approach to meet the needs of workers.
Training Events
MATES offers a variety of training events designed to equip workers with the skills and knowledge to support mental health and prevent suicide in the workplace. From General Awareness Training (GAT), which raises awareness about the issue we face in our industry, to Connector and Applied Suicide Intervention Skills Training (ASIST) programs, each session is tailored to empower workers to take action and support their mates.
Site Accreditation
MATES Site Accreditation is a comprehensive process that recognises workplaces committed to improving mental health and preventing suicide. By achieving accreditation, sites demonstrate that they have integrated MATES' tiered approach, which includes mental health awareness, gatekeeper training, and access to support services.